Nile Training Centre, situated at 5-7 Canbury Business Park, Elm Crescent, Kingston Upon Thames KT2 6HJ, greatly values your privacy and is dedicated to safeguarding it through compliance with this privacy policy (Policy). This Policy illustrates the types of personal information we may gather from you or that you may provide ('Personal Information') on the niletrainingcentre.co.uk website (Website or Service), including its related products and services (collectively, 'Services'). It also outlines our methods for collecting, using, retaining, safeguarding, and disclosing that Personal Information.
It also provides information on the options available to you in relation to our use of your Personal Information and how you can access and update it. This Policy is a legally binding contract between you ('User', 'you' or 'your') and Nile Training Centre ('Nile Training Centre', 'we', 'us' or 'our'). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement. In such a case, the terms 'User', 'you' or 'your' shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Contents
1. Gathering of personal information
2. Privacy of children
3. Utilisation and processing of collected information
4. Payment processing
5. Disclosure of information
6. Retention of information
7. Transfer of information
8. Data protection rights under the GDPR
9. How to exercise your rights
10. Do Not Track signals
11. Advertisements
12. Social media features
13. Affiliate links
14. Links to other resources
15. Information security
16. Data breach
17. Changes and amendments
18. Acceptance of this policy
19. Contacting us
Gathering of Personal Information
You can access and utilise the Website and Services without divulging to us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features available on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you make a purchase, or complete any forms on the Website. When required, this information may encompass the following:
Account details (such as user name, unique user ID, password, etc.) Contact information (such as email address, phone number, etc.) Basic personal information (such as name, country of residence, etc.) You can choose not to provide us with your Personal Information, but then you may not be able to benefit from some of the features on the Website. Users who are unsure about what information is mandatory are welcome to contact us.
Privacy of Children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us to request that we delete that child's Personal Information from our Services.
We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.
Utilisation and Management of Gathered Information
Nile Training Centre, located at 5-7 Canbury Business Park, Elm Crescent, Kingston Upon Thames KT2 6HJ, undertakes the roles of both a data controller and a data processor under the GDPR guidelines when handling personal data. In certain circumstances, particularly when you have entered into a data processing agreement with us, we may act as the data processor, and you would assume the role of the data controller.
Our role can vary depending on the specific circumstances involving personal information. For example, when we ask you to provide personal data necessary for accessing and using our website and services, we act as a data controller, being responsible for defining the purpose and means of processing the personal data. During such times, we fully adhere to the obligations of data controllers as set out in the GDPR.
In situations where personal data is provided through the website and services, we act as a data processor. We neither own nor control nor decide upon the use of submitted personal information, processing it strictly in accordance with your instructions. The user who provides the personal information, in these instances, acts as a data controller under the GDPR.
To avail our website and services, or to fulfil a legal obligation, it may be necessary for us to collect and use certain personal data. If the requested information is not provided, we might not be able to deliver the requested products or services. The collected information may be used for the following purposes:
• Creation and management of user accounts
• Order fulfilment and management
• Delivery of products or services
• Improvement of products and services
• Dispatch of administrative information
• Sending marketing and promotional communications
• Response to inquiries and provision of support
• Request for user feedback
• Improvement of user experience
• Publication of customer testimonials
• Delivery of targeted advertising
• Administration of prize draws and competitions
• Enforcement of terms, conditions and policies
• Protection from abuse and malicious users
• Response to legal requests and prevention of harm
• Operation of the Website and Services
The processing of personal information depends on how you interact with our website and services, your geographical location, and whether one or more of the following apply:
• You have provided your consent for one or more specific purposes.
• The provision of information is necessary for the performance of an agreement with you or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which you are subject.
• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
• Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Please note, under certain legislation, we may be permitted to process information until you object to such processing by opting out, without having to rely on consent or any other legal bases. In any case, we are happy to clarify the specific legal basis that applies to the processing. We can also confirm whether the provision of personal information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Payment Processing
In the event our services require payment, it may be necessary for you to provide your credit card details or other payment account information. This information is solely used for processing payments. To securely process your payment information, we employ third-party payment processors who adhere to the latest security standards as managed by the PCI Security Standards Council. This joint initiative includes major brands such as Visa, MasterCard, American Express and Discover. All sensitive and private data exchanges occur over an SSL-secured communication channel, and are encrypted and protected with digital signatures. Furthermore, our website and services are in compliance with stringent vulnerability standards to ensure a secure environment for users. We only share payment data with payment processors to the extent necessary for processing your payments, refunding such payments, and addressing complaints and queries related to these payments and refunds. For any enquiries, please contact us on +44 203 794 6774 or email info@niletrainingcentre.co.uk.
Payment Processing In case services require payment, we require your credit card details or other payment account information, which we use solely for processing payments. Our third-party payment processors ("Payment Processors") assist us in securely processing your payment information.
Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our website and services also comply with stringent vulnerability standards to provide a secure environment for users. We only share payment data with the Payment Processors to the extent necessary for processing your payments, refunding such payments, and dealing with complaints and queries related to these payments and refunds.
Information Disclosure Depending on the services requested, or as necessary to complete any transaction or provide any service you have requested, we may share your information with our trusted subsidiaries, joint venture partners, affiliates, contracted companies, and service providers ("Service Providers"). These Service Providers assist us in the operation of the website and services available to you.
Retention of Information We will retain and use your personal information for the period necessary to comply with our agreements, resolve disputes, and unless a longer retention period is required or permitted by law, up to a maximum of 60 months.
Transfer of Information Data transfers may involve transferring and storing your information in a country other than your own, but this will not include countries outside the European Union and European Economic Area.
Data Protection Rights under GDPR If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
For any further information or inquiries, please contact us at 5-7 Canbury Business Park, Elm Crescent, Kingston Upon Thames KT2 6HJ, phone: +44 203 794 6774, email: info@niletrainingcentre.co.uk.
Disclosure of Information Depending on the nature of the services you request, or as required to complete a transaction or deliver a service you have requested, we may need to share your information with our trusted partners. This includes our subsidiaries and joint venture partners, affiliates, contracted businesses, and service providers (collectively, "Service Providers") whom we depend upon for the operation of the Nile Training Centre website and services accessible to you. We ensure that these Service Providers have privacy policies that align with ours or commit to abiding by our policies concerning Personal Information. We maintain a commitment not to share any personally identifiable information with third parties, nor will we disclose any information to unaffiliated third parties.
Our Service Providers are only authorised to use or disclose your information as needed to provide services on our behalf or fulfil legal requirements. The information given to these Service Providers is strictly limited to what they require to perform their specific functions, and we do not permit them to use or disclose any of the provided information for their own marketing or other purposes. We may also disclose any Personal Information we collect, when required or allowed by law, such as in compliance with a subpoena or similar legal process, and when we believe in good faith that such disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
Retention of Information We will retain and utilise your Personal Information for the period necessary to fulfil our agreements, resolve disputes, and in accordance with a retention period as required or allowed by law, up to a maximum of 60 months. We may use any aggregated data that incorporates or is derived from your Personal Information even after you update or delete it, but not in a way that would personally identify you. Once the retention period concludes, your Personal Information will be deleted. Consequently, rights such as access, erasure, rectification, and data portability cannot be enforced following the expiry of the retention period.
Transfer of Information Your data transfers may involve moving and storing your information in a country other than your own, based on your location. However, this will not include countries outside the European Union and European Economic Area. If such a transfer occurs, you can learn more by examining the pertinent sections of this Policy or by reaching out to us using the contact information provided.
Data Protection Rights under the GDPR If you are a resident of the European Economic Area ("EEA"), you have specific data protection rights and we strive to take sensible steps to enable you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed about what Personal Information we hold about you, or if you wish it to be removed from our systems, please contact us at +44 203 794 6774 or info@niletrainingcentre.co.uk. In specific circumstances, you have the following data protection rights:
(i) The right to withdraw consent: If you have previously given your consent to the processing of your Personal Information, you have the right to withdraw your consent at any time.
(ii) The right to learn if your Personal Information is being processed by us, obtain disclosure about the processing, and obtain a copy of your Personal Information that is undergoing processing.
(iii) The right to verify the accuracy of your information and ask for it to be updated or corrected.
(iv) The right to object to the processing of your information if the processing is carried out on a legal basis other than consent.
(v) The right to restrict the processing of your Personal Information under certain circumstances.
(vi) The right to obtain the erasure of your Personal Information from us under certain circumstances.
(vii) The right to receive your Personal Information in a structured, commonly used, and machine-readable format and to have it transmitted to another controller without any hindrance from us.
(viii) The right to lodge a complaint with a data protection authority about our collection and use of your Personal Information.
You may exercise any of the above rights by contacting us directly at our address, 5-7 Canbury Business Park, Elm Crescent, Kingston Upon Thames KT2 6HJ or through our provided contact details. Please note that we may ask you to verify your identity before responding to such requests.
Do Not Track signals Some web browsers incorporate a Do Not Track feature that signals to websites you visit that you do not wish to have your online activity tracked. However, the Nile Training Centre website and services do not track its visitors over time and across third-party websites. Please note, some third-party websites may monitor your browsing activities when they serve you content, which allows them to customise what they present to you. For more information on Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, you can visit internetcookies.com.